Coronavirus - Delivery Opportunity of Essential Items.

At times like this, we still need lightbulbs and maybe there are other important accessories that we can assist with. We do also have massive amounts of light fittings in stock.

Andy and Suzie from Sussex Lighting will deliver these items personally to your door – we will observe double social distancing recommendations and ideally place in an outbuilding, garage, doorstep or similar.

- £10 minimum order
- Free delivery within a 10m radius of our Horsham Showroom
- Free delivery within a 5m radius of our home near West Chiltington.
- All orders to be placed via email info@sussexlighting.co.uk
- All invoices to be paid by online banking, preferably before items delivered.
- Delivery Day is currently only Thursday so we can adhere to the essential travel policy.
- Out of area postal options available – at cost.

Stay safe, the Sussex Lighting Team

Read our Coronvirus Statement

Returns & Refund Policy

Returns

Although we are under no obligation to accept returns on non-faulty items we will always try to provide a solution whenever possible. As some items are bespoke, unique or difficult to restock it means we must look at each return on an individual basis. In most cases a credit note will be issued and on occasion we may issue a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be unopened and in the original packaging.

You must have the original receipt or a proof of purchase.

Exceptions to this are custom built or bespoke items which you will be unable to return.

Refunds

Once you have returned your item, we will inspect and immediately notify you on the status of your refund.

If your return is approved, we will initiate a refund which has to be to the same credit card used for the purchase (or original method of payment). If you purchased the item in our store you will need to be present to complete the refund.

Rest assured that we will always help as much as we can to ensure complete customer satisfaction. Your understanding is greatly appreciated.

We service customers worldwide and offer a local service to customers from counties local to us like West Sussex, East Sussex, Hampshire (Hants), Surrey and, arguably, London. These counties include such towns as Petworth, Chichester, Pulborough, Amberley, Cranleigh, Chertsey, Croydon, Worthing, Horsham, East Grinstead, Midhurst, Crawley, Arundel, Battle, Bexhill, Hastings, Brighton, Crowborough, Eastbourne, Hailsham, Heathfield, Hove, Lewes, Newhaven, Uckfield, Billingshurst, Aldershot, Alton, Andover, Basingstoke, Petersfield, Portsmouth, Soutahmpton, Winchester, Camberley, Dorking, Epsom, Esher, Farnham, Godalming, Guildford, Haslemere, Horley, Leatherhead, Redhill, Reigate, Staines, Walton on Thames, Weybridge, Woking and London.